Shipping Information

For item returns shipped TO Terralink or Grotec:

Before returning items for credit or repair, you must obtain an RMA number from the sales desk or your salesperson.  Please note the RMA number on the outside of the package.  Items not shipped prepaid will be returned to the sender at their cost.  Please use the following addresses for returns:

Terralink Horticulture Inc.

464 Riverside Rd. S.

Abbotsford, BC

V2S 7M1

Canada

Phone: (604) 864-9044

Toll Free: 1-800-661-4559

Fax: (604) 864-8418

or:

Grotec Equipment

1050 Riverside Road,

Abbotsford, BC

V2S 7P6

Phone: (604) 504-2838

Toll Free: 1-877-856-8323

Fax: (604) 504-2846

For items shipped to you:

Terralink operates it’s own fleet of vehicles for delivery to addresses within the Fraser Valley.  Limited delivery service is also available to Vancouver Island and the Okanagan Valley.  For areas outside of our local delivery service we ship via parcel post, bus, courier, LTL (less than truckload), or contract truckload.  Unless prior arrangements have been made, all shipping is COD. Please indicate your preferred shipping method when discussing your order with our sales desk staff. For all US customers, please be sure to include your Federal Tax ID number when you sign up for an Account